Communication Quiz

1. A resident with aphasia is trying to communicate. The CNA should:

Finish their sentences to save time Pretend to understand when you don't Be patient and use alternative communication methods Avoid interacting to prevent frustration

2. When documenting the CNA should record:

Personal opinions about the resident Objective facts and observations Conclusions about medical diagnoses Gossip from other staff members

3. A resident is crying. The appropriate response is:

Tell them to stop crying Leave them alone for privacy Sit with them and offer support Call them a baby

4. When using medical abbreviations the CNA should:

Use any abbreviations to save time Use only approved facility abbreviations Create personal abbreviations Avoid all abbreviations

5. A resident makes sexually inappropriate comments. The CNA should:

Ignore the comments Tell the resident the behavior is inappropriate and report to nurse Respond to the comments Laugh it off