Psychosocial Care Quiz

1. A resident with dementia keeps asking when their mother is coming. The best response is:

Your mother died 20 years ago Tell me about your mother Stop asking that question Your mother isn't coming

2. A resident tells the CNA "I'm afraid I'm dying." The best response is:

Don't talk like that Everyone dies eventually Tell me more about what you're feeling You're not going to die

3. A resident's family member is upset about care. The CNA should:

Argue with the family member Listen to concerns and inform the nurse Ignore the complaint Blame other staff members