Chapter 7

1. When a patient who doesn't speak English needs care what should you do?

Speak louder and slower Use family members as interpreters Request a professional interpreter or approved translation tools Use only gestures

2. Which documentation entry is most appropriate?

Patient was difficult today Patient refused breakfast stating 'I'm not hungry' Patient had a bad attitude Patient didn't cooperate

3. If you suspect a patient is being abused what should you do?

Confront the suspected abuser Report immediately to supervisor Wait until you have definitive proof Discuss with other CNAs first